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What currency are the prices on the site in?
All prices are in USD.

Shipping costs
We offer free shipping for all orders.

How long does it take for my order to arrive?
Order handling time 1-2 business days. Our average transit time is 5-10 business days.

How can I make a refund?
Yes, you can get a refund within 90 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at for your general queries.

What is your return policy?
We offer a 100% money-back guarantee if you return the defective item within 90 days. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.

How much is the restocking fee?
We do not charge a restocking fee on returns.

How much is the return shipping fee?
The return shipping must be paid by the customer himself.

If you have any questions, feel free to contact us.




Phone: +1 (404) 737-6641

Business address:

Pinchbox by Pinchbox Limited
Unit 1603, 16th Floor, The L. Plaza, 367 - 375,
Queen's Road Central, Sheung Wan, Hong Kong